Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we’re here to help.
Return Window
You may return items within 14 days of receiving your order.
To be eligible for a return, your item must be:
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Unused and in the same condition that you received it
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In its original packaging
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Accompanied by the receipt or proof of purchase
Non-Returnable Items
Certain items are not eligible for return:
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Gift cards
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Downloadable digital products
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Sale or clearance items (if marked final sale)
How to Start a Return
To initiate a return, please contact us at [atdeliveryservicellc@gmail.com] with your order number and reason for return. We will provide instructions on how and where to send your item.
Please do not send your purchase back without prior approval.
Return Shipping
Customers are responsible for the cost of return shipping. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we can’t guarantee that we’ll receive your returned item.
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.
Exchanges
We do not offer direct exchanges. If you need a different item, please return the original item and place a new order.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately at [atdeliveryservicellc@gmail.com] with photos of the issue, and we’ll make it right.